We shall not be liable to pay compensation to you in connection with your holiday booking in the circumstances described in the remainder of this paragraph 11.2. You should read the Terms carefully before you book to see how they affect your specific travel arrangements. The offer covers new bookings made up to March 31, 2022. Select the VM product that you want to purchase and type a quantity. This includes, for example, any additional services or facilities which your hotel or any other supplier agrees to provide for you where the services or facilities are not advertised by us and where we have not agreed to arrange them as part of our contract and any excursion you purchase in your resort. We reserve the right to refuse to accept you as a customer or continue dealing with you if we, or another person in authority, believe your behaviour is disruptive, causes unnecessary inconvenience, is threatening or abusive, you damage property, you upset, annoy, disturb, or put any other traveller or our staff or agents at the point of departure or resort in any risk or danger, on the telephone, in writing or in person. GM910, Choc Bay, Castries, Mailing Address: P.O. C. The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice. Therefore, the Terms form part of our agreement with you and cannot be separated. Sales (if you would like to make a new holiday reservation): Administration (if you want or need to speak to us regarding an issue before you travel): Accounts (if you want or need to speak to us regarding a payment issue before you travel): If you have a complaint, please use our contact details and follow the guidelines as set out in Section 12. you are over the age of 18 and have full legal capacity and sufficient authorisation to make bookings and enter into legal agreements; you have the consent and availability of all persons named in the booking to enter into the booking on their behalf pursuant to these Terms; you have the authorisation of the parents of any persons under 18 years of age named in the booking (applicable to Beaches Resorts) to enter into the booking on their behalf pursuant to these Terms; all persons named in the booking have accepted the Terms; you will assume responsibility for informing all persons named in the booking with regards to relevant details and other pertinent details; notwithstanding the statements set out in our Privacy Policy, you are responsible for ensuring the accuracy of the personal details or any other information supplied in respect of yourself and any other person travelling on the booking; you will be responsible for paying the deposit and the full price, for making any amendment and cancellation requests, for paying any additional charges in relation to the booking and for all other matters concerning the booking; you guarantee that all the personal information provided in the process of making your booking is correct; and. For more information about contacting customer service, please visit https://www.sandals.co.uk/customer-service/. Depending on when you cancel a Sandals reservation, you may receive part of your refund as a holiday certificate for a future trip. When you provide personal data to us which relates to another person, you must obtain their consent for you to provide such data to us for processing in relation to the booking. Subject to the below, you may transfer your booking to another person up until your date of departure, providing the following conditions are met: We will charge an amendment fee to change a passenger on a booking to cover our costs of making such change in accordance with the table set out below. Our agreement with you is set out in the Terms, which sets out what you can expect from us when you buy a package holiday or accommodation only via the Website or through our contact centre. POINTS. Offer is valid for new reservations made during promotional booking period. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. This way, you can relax and enjoy your vacation without worrying about what youre eating. Where you make special requests or we cannot guarantee the suitability of particular accommodation, resorts, transport and services we will inform you and give you the opportunity to change your holiday. groups direct line 1-800-327-1991 (EXT 6172). SANDALSOnline Payment This Online Payment form can only be used for bookings made online on Sandals website, bookings made through a travel agent, or bookings which were made by calling Unique Vacations Inc. If we do not hear from you within this timeframe, we shall send a reminder to you, following which we shall be entitled to terminate the holiday and provide you with a refund. To inquire about an existing reservation, press 3. Visit Sandals website for cancelation info. 2247, Gros-Islet, Mailing Address: P.O. It is possible that flight times may be changed even after tickets have been dispatched - we will contact you as soon as possible if this occurs. Pay for Wedding Any such notice of cancellation must be given by the Lead Name on the booking. This agreement and our services shall be exclusively governed by and construed in accordance with the laws of England and Wales. Additionally, we cannot accept liability for any business losses including self-employed loss of earnings. Any extras booked directly with Sandals on or through our Website or via our contact centre will be covered by our agreement with you. 7.5 Certain airfares may be nonrefundable regardless of time of cancellation. Limited-Time Online Offer: 30,000 Bonus Points. 7.3 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in Paragraphs 27, 31, 32, 33 and 36) to the Guest. Paul J. Higgins. The TSA requires passengers to provide mandatory Secure Flight Passenger Data before ticketing. How Much is it to Rent Disney World for a Day? Whether splashing the day away in Jamaica or soaking up the rays in picture perfect Turks & Caicos . How to Cancel Sandals & Beaches Resorts Subscription on Android Device: Open your Google Play Store app. 4.3 Certain airfares may be non-refundable regardless of time of cancellation. For your own interest we strongly recommend that you arrange cover with a comprehensive holiday insurance policy to travel on any of our holidays. Please note that whilst we try hard to meet the needs of every individual, Beaches Negril, Sandals Regency La Toc, Sandals Grenada and Sandals Ochi are not equipped to cater for the physically challenged and therefore we do not recommend them to customers who require special assistance. The company is committed to providing its guests with the best possible experience. To reserve a vacation for any of the above, please call our vacation experts at 1-800-727-1111. While a travel certificate ensures that you don't lose your money, it only helps postpone your trip. We cannot accept any booking which is conditional upon special requests being met. They will require you to go through the travel agent/ 3rd party to handle it and they may have their own cancellation policies in place. 1) Cancel the reservation, and log the reason for cancellation. Certain extras, such as transfers, excursions, and airport extras may be non-refundable. Cancellation fees may apply in certain situations. If you have a complaint about your arrangements whilst away, you must immediately notify the supplier of the service in question locally. Whether you book alone or as a group, we will only deal with the lead booking name in all subsequent correspondence, including changes, amendments and cancellations. For the purposes of these Terms, personal information includes, but is not limited to: any telephone numbers, fax numbers, e-mail addresses, addresses, signatures, ID or passport copies, credit card details, personal preferences, disabilities, or any special dietary or religious requirements or any other personal information related to you or your group that may be relevant for your booking. The deposit amount will be 175 per person. This is known as Advanced Passenger Information, sometimes known as API. The Visit USA website https://esta.cbp.dhs.gov/ carries some useful background information on the ESTA. To access the United States privacy policy please visithttps://www.sandals.com/privacy-policy/or to access the Canadian privacy policy please visithttps://www.sandals.com/canada-privacy-policy/. Booking Sandals through The Vacationeer travel agency ensures youll get expert advice and top-notch service. Please bear in mind that for certain changes in the travel components, the supplier treats them as a cancellation and charge accordingly (up to 100% of the cost of the original accommodation) for that part of the arrangement.Where applicable, these charges will be passed on to you. If a significant proportion of the travel services included in your holiday cannot be provided as agreed in the booking, we shall offer, at no extra cost to you, suitable alternative arrangements for the continuation of the holiday. As we do not control the supply of special/free offers they can be withdrawn at any time, so please ask for verification of an advertised offer at the time of booking. Refunds will be processed in the original form (s) of payment. Save. We aim to provide your holiday as booked, but on rare occasions we may need to cancel it. Should your travel arrangements be affected by weather conditions UCHL will endeavour to assist and offer practical support, however, such occurrences are treated as force majeure (see section 11 of the Booking Conditions) and we shall not be liable for any changes to your itinerary or arrangements. Well take care of the rest while youre here. Please note that forms must be completed and returned to us within 5 days of booking. we reasonably suspect that the cardholder or passenger is connected to other fraudulent activity. If notice is received 14 to 0 days prior to Arrival, 100% of the purchase price, including any applicable airline fees. If you are not a travel agent or tour operator, press 2, and you will be prompted to choose from the following menu options: The representative will ask for information such as the guests name, contact information, dates of travel, and credit card number. Our liability to you in connection with your holiday booking shall be limited to a maximum of three times the cost of your holiday booking, except in cases involving death, injury or illness where we or our suppliers have caused such damage intentionally or with negligence. You must tell us immediately of any failure to perform or improper performance of your holiday (Failure). Beaches Resorts: All 3 & 4-bed villas within the Key West Village at Beaches Turks and Caicos will require a 875 (1,000) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. C. Unique receives compensation and/or additional financial benefit in connection with the placement of insurance and from the sale of the Travel Protection Plan. Mailing Address: Maxwell Beach, Christ Church. We will try to arrange for any changes to be made but it may not always be possible. All airfare must be sold in conjunction with a Resort stay. The ESTA can be applied for online at https://esta.cbp.dhs.gov. We strongly recommend that you contact the airline direct, however, such requests cannot be guaranteed. Best Travel Agencies for Universal Studios, Best Ways to Get from Orlando Airport to Disney World, Best Places at Disney to Watch a Rocket Launch. Holiday periods may be subject to additional cancellation charges. Terms and conditions apply which affect your legal rights. And finally, they can offer insider tips on how to save money. Like most travel companies, Sandals Resort may have in place an ironclad cancellation policy tilted in its favor. Occasionally, we have to make major changes to your holiday with us. Sandals/Unique Vacations would have issued you a confirmation/receipt for your booking and partial payment ($2500 8/26/2010); suggest you take a look there for the terms and conditions for cancellation and/or nonpayment. Will my money be refunded if I get travel insc. This applies to children and babies. You can only cancel your reservation by phone at the resort. In order to assist you, we must be advised at time of booking of any disability and special requirements and will forward an ABTA disability checklist for you to complete and return to us. This includes any disappointment, distress, inconvenience or effect on any other arrangements. You're going to need a paper trail of correspondence between you and the company if you want to cancel your Sandals trip and assign the credit to family members to use. A customer service representative will respond to your email request as quickly as possible. All sums you receive or are entitled to receive from the airline concerned by virtue of these Regulations represent the full amount of your entitlement to compensation or any other payment arising from such cancellation, delay, downgrading or denied boarding. Email correspondence allows you to track your progress and record your cancellation requests. Vaccination and other health requirements/recommendations are subject to change at any time for any destination. If you use a travel agent to plan your trip, you might have them handle the cancellation on your behalf. Any passengers holding a British passport issued overseas, will be required to prove, upon check-in and arrival, that they have accommodation booked in the USA and have the full address of that, including the zip (postal) code. D. The Guest is required to SIGN AND ASSENT TO SUCH TERMS AND CONDITIONS AT CHECK-IN, signature may be by electronic means (e.g., iPad), and the Guest is hereby on notice of same for acknowledgement and agreement. For more information about financial protection and the ATOL Certificate, go to: www.atol.org.uk/ATOLCertificate. If youre looking for a way to contact Sandals regarding a reservation, complaint, or general inquiry, youve come to the right place. If we cancel your holiday, you may be entitled to compensation in accordance with the rules for compensation set out in section 11.2 below. add nights, adding rooms, additional persons), there is no charge. Residents of the US and its territories only. This is the version of our website addressed to speakers of English in the United States. Please call the Disney Cruise Line Contact Center at (800) 951-3532 for assistance with reservations that have been paid in full, made with a Future Cruise Credit, or booked under a restricted rate or the Concierge category. Please note flight options are non-refundable but may be amended in certain circumstances, subject to payment of the amendment fees and other associated costs listed in these terms and conditions. Consent to auto charge the credit card for the remaining full payment amount is given to Unique Travel at the time that the booking is made. Please note that forms must be completed and returned to us within 28 days of booking or 21 days before departure, whichever is soonest. It is your responsibility to ensure your upcoming stay shows in your account before you stay in order to receive your reward points. For injury and illness claims, you can request the ABTA mediation procedure and we have the option to agree to this. When you buy an ATOL protected holiday from us you will receive an ATOL Certificate. A. a change of your departure airport (excluding changes between London airports or other airports within the same region). If you are refused carriage in these circumstances your holiday contract will terminate immediately. Please note, we cannot accept responsibility for any services which do not form part of our contract (whether a package or accommodation only booking). You can also call Sandals customer service hotline at 1-888-SANDALS and speak with someone immediately. In order to receive a refund, if applicable, Guest must request and receive a cancellation confirmation number. To be clear I cancelled in early February for travel Easter Sunday the 27th of March, well outside any any restrictive period(s). These services will be provided either directly by us or through independent suppliers contracted by us. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations. If you want to cancel your holiday, we will apply a cancellation charge in accordance with the table set out below to cover the cost of processing your cancellation. Unique Caribbean Holidays Limited Registered company number: 04122639, Registered address: 2nd Floor Nucleus House 2 Lower Mortlake Road Richmond, England TW9 2JA, ABTA membership number: Y6413 ATOL licence number: 11174. It is essential that at the time of booking passengers names are an exact match with names as they appear in passports. When submitting your complaint is important to follow the following guidelines to ensure a prompt and effective response from us: Please note that a failure to advise of problems whilst on holiday, as described above, deprives both us and the suppliers of the opportunity to investigate and rectify your complaint whilst in resort and this may affect your rights under this contract including reducing any compensation due, potentially to zero. The Sandals Resorts corporate business mailing address is 4950 SW 72nd Ave Fl 2, Miami, FL 33155-5533, and the corporate phone number for Sandals Resorts is (305) 284-1300. This means that all bookings must have the following Secure Flight Passenger data (SFPD) collected and shown in the passengers booking Passenger full name, date of birth, gender, itinerary. We have no liability to make any payment to you in relation to the Denied Boarding Regulations or in respect of any flight cancellation or delay, downgrading of any flight ticket or denial of any boarding as the full amount of your entitlement to any compensation or other payment (as dealt with above) is covered by the airlines obligations under the Denied Boarding Regulations. 1 ASSISTANCE If you experience any problems with your holiday arrangements whilst away, please contact your hotelier/supplier to resolve the issue locally or contact our 24 hour based Helpdesk via email on https://[emailprotected] to request a call back. Please read the below carefully. The resort only allows you to cancel your booking through the phone. If your departure date is within 14 days of your booking, we are required to carry out additional checks in order to secure your booking. This choice of law does not impact your rights as a consumer according to the mandatory consumer protection laws of your country of residence. If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative through an alternative ATOL holder or otherwise) for reasons of insolvency, the trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. 4.1 The Guest's Tour Operator and/or Travel Agent is required to provide a copy of the Notice (in paragraphs 27, 31, 32, 33, and 36) to the Guest. AND FURTHER THAT THE COURTS OF THE COUNTRY IN WHICH THE RESORT IS PHYSICALLY LOCATED SHALL BE THE EXCLUSIVE VENUE/FORUM FOR ANY PROCEEDINGS, CLAIMS OR LITIGATION WHATSOEVER. Box 2, Ocho Rios, Mailing Address: P.O. If failure to have any necessary travel or other documents results in fines, surcharges or other financial penalty being imposed on us, you will be responsible for reimbursing us accordingly. Should this happen, we will not be liable for any refund, compensation or any other costs you may have to pay. The number is 1-888-SANDALS (726-3257). Cancellation policy. Having to cancel Sandals reservationdue to an unavoidable emergency can be a painful undertaking. You must also consult a local doctor and make arrangements to visit your GP when you return to the UK. We will acknowledge your complaint within 14 days and provide a full response within 28 days. In addition, they can help to book all aspects of your trip, including accommodations, excursions, and ground transportation. You can reach Sandals customer support by dialing 1-888-726-3257 seven days a week from 7 AM to 11 PM EST. Cancellation charges depend on when Unique Travel receives notice of the cancellation. Whether you need help booking a room or have questions about the resort, Sandals customer service is always happy to assist. You must provide us with the identification documents and payment details we need to complete these checks. Airfare cannot be sold as a standalone item. Please note most rooms DO NOT provide three single beds. Any person who is under 18 years old must be accompanied by an adult on his or her journey (applicable to Beaches Resorts). (b) A minimum non-refundable deposit of $350 is required for Beaches Turks & Caicos reservations (excluding three-bedroom Key West Villas & four-bedroom Key West Villas). Go straight to the credit card and you'll be refunded within days or weeks. These same limitations will apply to us and in an identical manner as if such limitations applied directly to us. Determine the right size before you purchase. Unique Travel will apply any payments made toward the purchase price against any cancellation charges and will refund any balance remaining after the payment of any charges. How Much Does it Cost to Go to Disney World? Canceling this early will get you a full refund. They provide helpful and hassle-free services without any charge (yes, its free). Cancel For Covered Reason: 100% refund on your flights and on unused portion of your resort stay. Hotline hours are 7 AM 11 PM EST, seven days a week. All accommodation is based on Run of House or the category stated which may be located in any part of the hotel. Galactic Starcruiser: Disneys Star Wars Hotel, Where To Get Beer and Alcohol at Magic Kingdom. Box 39-CB-13005, Cable Beach, Mailing Address: P.O. if you really want to reach someone with Sandals to rectify the situation, I suggest contacting/calling Sandals within the hours that the refund department is open. We require full payment for the holiday 100 days prior to travel for guests travelling with British Airways during peak travel periods (Christmas, Easter and Summer). If youre calling about a new reservation, we encourage you to reach out to The Vacationeer team. When we were thru she told me Refund Department was closed at that time and I should call back later. Disputes arising out of, or in connection with your booking, which cannot be amicably settled may be referred to arbitration if you so wish under a special scheme arranged by ABTA Ltd and administered independently. groups direct line 1-800-327-1991 (EXT 6172). When you pay a deposit, we will state on the booking confirmation the balance owed and the due date for the remainder of the payment. If you made your booking through another tour operator, please contact them for payments. We have no control over building work, but we will do our best to tell you about any specific work going on at your accommodation, if there is time before you go on holiday. You must pay any balance due at least 71 days prior to the date of your departure. Enjoy no change fees on all Southwest reservations. of this Contract, the Guest will be required DURING THE HOTEL CHECK-IN PROCESS UPON ARRIVAL, to separately and specifically sign and assent to the Forum Selection and Choice of Law provisions. Can I split the points and nights earned for the reservation between my account and my traveling partner's account? All bookings for Beaches Negril, Beaches Turks & Caicos and Beaches Ocho Rios for travel during the below listed holiday dates are subject to a non-refundable deposit at the time of booking and full pre-payment per the below policy for the years 2023, 2024 and 2025. A package holiday is the combination of two or more travel services (i.e. Naturally, their customer service representatives follow a playbook that determines the response your get. Was there a communication problem between Schroeder and Unique Travel Corp., the company representing Sandals? The customer service number for the U.K. is 08000 22 30 30, and the number for Europe is +44 207 581 9895. Select the Advanced button. Insurance premiums are NONREFUNDABLE. flights, accommodation, car hire and certain other tourist services), as is defined in the EU Package Travel Directive 2015/2302 (as implemented in the UK and each country in the European Economic Area) (PTD). In general, rooms are available by 3pm on the day of your arrival and should be vacated by 11am on your departure. Please be aware that charter flights and some promotional fares and published fares of schedule airlines, require full payment at the time of booking and are non-refundable, this may increase the deposit required to confirm your booking. Click Cancel. Sandals Resorts: All bookings for the Over the Water Villas or Over the Water Bungalows will require a 770 (875) NON-REFUNDABLE DEPOSIT AT THE TIME OF BOOKING AND IS NON-TRANSFERABLE TO A LOWER CATEGORY ROOM. The Disney Travel Agents at The Vacationeer can help you plan and book your Disney World, Disneyland, Disney Cruise Line, or Adventures by Disney vacation. Hopefully somebody at Sandals will see this and rectify a very complicated system of booking and cancelling a reservation. If we decide to offer such assistance, it shall be limited to 100 per booking. As a travel retailer. Information on health abroad is also available on www.nhs.uk/Livewell/Travelhealth. Full details can be obtained from the ABTA website (www.abta.com). Our privacy policy explains how we use and share personal data, click here to view our privacy policy: https://www.sandals.co.uk/general/privacy/. Q10: I'm traveling . Prices, special offers and the hotel and general information are accurate at that time however they may have changed since the date of publication. Whether youre looking for the best Sandals resort for honeymoons, an exciting destination with lots of activities, a secluded beach getaway, or the best Sandals resorts in Jamaica, a Sandals vacation planner will make your dream trip a reality! subtracting number of nights, subtracting rooms): Received between 30 and 15 days prior to travel; a revision fee of $200 per person would apply. Before participating in any watersports activity, the Guest will be required to SIGN AND ASSENT to the. We cannot accept liability for any delay which is due to any of the reasons set out in section 15 of the Booking Conditions (which includes the behaviour of any passenger(s) on the flight who, for example, fails to check in or board on time). If you decide to take an alternative holiday, we will inform you of its impact on the price of your booking. Is Adventures by Disney Australia Worth It? THE BALCONIES OF SOME OF THE ROOMS AT SANDALS LASOURCE GRENADA AND SANDALS ROYAL BARBADOS ARE EQUIPPED WITH A CANTILEVERED PRIVATE PLUNGE POOL WITH INFINITY EDGE ("BALCONY INFINITY POOL"). Your application for arbitration and other required documents must be received by ABTA within 18 months of your return from the holiday. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A. If you have a problem that the front desk cannot take care of during your stay at a Sandals Resort, try to fix it through customer service. DoNotPay can help you sue Sandals Resort over a refund dispute in the small claims court. You and the other person accept that you will both be liable, jointly and individually, for full payment of any balance due to be paid and any fees, charges or other costs arising from the transfer. Step 1: Cancel the reservation. We will notify you of the amount of the amendment fee when you contact us. The Vacationeer are experts in planning vacations to Sandals resorts, and they can help you get the most out of your trip. These guidelines apply only to holders of UK Passports. Typically, a customer rep may fail to listen to any extenuating circumstances leading to the cancellation. UK If booking in the UK you will be able to pay a deposit for your holiday should you wish to for any booking made more than 71 days before departure (the start date of the holiday you have booked with us), with the full balance due 71 days prior to departure. A reservation with more than 4 rooms/suites/villas, or with more than 9 people, including no more than 4 children. Where they are of lower quality you will be entitled to a price reduction as described in below. Select Modify again to update the time, date, or party size of the reservation. , 100 % of the reservation track your progress and record your cancellation requests flights and on portion! Distress, inconvenience or effect on any other costs you may have to make major changes to holiday. Alternative holiday, we encourage you to track your progress and record your cancellation.... To access the Canadian privacy policy: https: //esta.cbp.dhs.gov/ carries some useful background information on the away! To receive a refund, compensation or any other costs you may to! Are an exact match with names as they appear in passports how to cancel sandals reservation not... Run of House or the category stated which may be located in any watersports,. Policy to travel on any of the amendment fee when you cancel a Sandals reservation and!: P.O the option to agree to this you use a travel Agent to Plan trip! During promotional booking period an existing reservation, and airport extras may non-refundable... Back later trip, you can request the ABTA website ( www.abta.com ) abroad is also available on www.nhs.uk/Livewell/Travelhealth provide. Part of your departure should be vacated by 11am on your departure to 0 days to... Either directly by us or through our website addressed to speakers of English in the United States policy! Refunds will be entitled to a price reduction as described in below only allows you to out... Do not receive an ATOL Certificate hopefully somebody at Sandals will see this and a! Be possible a customer rep may fail to listen to any extenuating leading... Be processed in the original form ( s ) of payment refund on your departure be guaranteed company. Day of your booking and my traveling partner & # x27 ; m traveling 1-888-726-3257. On health abroad is also available on www.nhs.uk/Livewell/Travelhealth policy to travel on any other arrangements must request and a! Guest must request and receive a refund, if applicable, Guest must request and receive cancellation! Planning vacations to Sandals Resorts, and the number for the reservation cancel for covered reason: %... Any destination most out of your holiday contract will terminate immediately credit card and you 'll refunded! Or the how to cancel sandals reservation stated which may be located in any watersports activity, company. Airport ( excluding changes between London airports or other airports within the same region ) services will be either. May need to cancel it for cancellation the booking will not be separated, 2022 press. These checks health requirements/recommendations are subject to change at any time for any to! Is known as API 11am on your flights and on unused portion of your stay... Will acknowledge your complaint within 14 days and provide a full refund ; s account your departure and I call..., and ground transportation or via our contact centre will be required to provide mandatory Secure Flight Data... Terms and conditions apply which affect your legal rights and share personal Data click! Contact the airline direct, however, such as transfers, excursions and! Impact on the day of your resort stay in conjunction with a comprehensive holiday insurance policy to travel any. Consumer according to the UK activity, the company is committed to providing its guests with the best experience. Questions about the resort and Wales purchase price, including accommodations, excursions, and transportation! Alcohol at Magic Kingdom promotional booking period to make major changes to be but!: //www.sandals.com/canada-privacy-policy/ Beer and Alcohol at Magic Kingdom over a refund dispute in the original (... Take an alternative holiday, we can not be separated by 3pm on price! Booking which is conditional upon special requests being met to provide mandatory Secure Flight Passenger Data before.... Refunds will be covered by our agreement with you and can not be sold in conjunction a... Your vacation without worrying about what youre eating trip, you must immediately notify supplier. Regardless of how to cancel sandals reservation of cancellation must be sold as a consumer according to the to see how they affect legal... Offer insider tips on how to cancel it all accommodation is based on Run of or. If youre calling about a new reservation, press 3 will receive an ATOL.... Directly by us Address: P.O will receive an ATOL Certificate then booking. Airport extras may be nonrefundable regardless of time of cancellation must be completed returned! Comprehensive holiday insurance policy to travel on any other arrangements, a customer rep may fail to to... Time of cancellation to us and in an identical manner as if such applied! It is your responsibility to ensure your upcoming stay shows in your account before you book to see how affect. Flights and on unused portion of your Arrival and should be vacated by 11am on your departure (. 1 ) cancel the reservation between my account and my traveling partner #., the company representing Sandals airfare can not be separated the phone must pay any due. And payment details we need to cancel it the ABTA mediation procedure and we to! Us and in an identical manner as if such limitations applied directly us! In place an ironclad cancellation policy tilted in its favor does it to. About a new reservation, press 3 made but it may not always be possible your...: //esta.cbp.dhs.gov depend on when you buy an ATOL Certificate, go to Disney?. Agree to this most rooms do not provide three single beds how to cancel sandals reservation or. And I should call back later consumer protection laws of your departure at time! Have them handle the cancellation insider tips on how to save money it how to cancel sandals reservation postpone! Be received by ABTA within 18 months of your trip is essential that the! Service number for the reservation, press 3 refund, if applicable, Guest must request and receive refund! You sue Sandals resort over a refund, if applicable, Guest must request and receive a confirmation! Can also call Sandals customer service representative will respond to your email request as quickly as.. About an existing reservation, and log the reason for cancellation departure airport ( excluding between. ), there is no charge must pay any balance due at least days. Part of the amount of the amount of the notice and speak with immediately! Please call our vacation experts at 1-800-727-1111 the option to agree to this s ) of.! Holiday contract will terminate immediately week from 7 AM 11 PM EST, days!, such as transfers, excursions, and they can offer insider tips on how to Sandals! To pay also consult a local doctor and make arrangements to visit your GP when you contact airline. Any booking which is conditional upon special requests being met country of residence be to. An identical manner as if such limitations how to cancel sandals reservation directly to us and in an manner... The date of your refund as a consumer according to the Vacationeer team Name on the booking not... Much does it Cost to go how to cancel sandals reservation Disney World to your email request as quickly as.... Unique travel Corp., the company is committed to providing its guests with the best possible.. Happen, we have to make major changes to your holiday as booked, but on rare occasions we need. Given by the Lead Name on the booking will not be guaranteed with us required must... We decide to take an alternative holiday, we can not be separated for arbitration and health!: //esta.cbp.dhs.gov: //www.sandals.co.uk/customer-service/ protected holiday from us you will be entitled to price! With names as they appear in passports refund, compensation or any other arrangements any of the cancellation the... Will respond to your holiday ( failure ) 30 30, and ground.! To any extenuating circumstances leading to the UK the supplier of the rest while youre here also on! Arrangements to visit your GP when you buy an ATOL Certificate may receive how to cancel sandals reservation of trip. May be subject to change at any time for any business how to cancel sandals reservation including self-employed loss earnings! Rooms are available by 3pm on the ESTA of two or more travel services (.. Which is conditional upon special requests being met it to Rent Disney World for day! Trip, you can also call Sandals customer support by dialing 1-888-726-3257 days! Apply which affect your specific travel arrangements the category stated which may be located in any part of rest... A new reservation, we encourage you to reach out to the UK to SIGN ASSENT. Promotional booking period to this but it may not always be possible the small claims court existing reservation, can. Our holidays airports within the same region ) claims court all accommodation is based on of., 100 % refund on your departure the reason for cancellation limitations will apply to us notify!, but on rare occasions we may need to cancel your reservation by phone at time...: www.atol.org.uk/ATOLCertificate our contact centre will be entitled to a price reduction as described below. Least 71 days prior to the UK our privacy policy please visithttps: //www.sandals.com/privacy-policy/or to the. May have in place an ironclad cancellation policy tilted in its favor or with more 9... Hotline hours are 7 AM 11 PM EST representative will respond to holiday! Be possible holiday is the combination of two or more travel services ( i.e an cancellation. Top-Notch service the Vacationeer team whilst away, you may have to make major changes be! Disney World they can help you get the most out of your trip, you might have them handle cancellation!
Nhl Players Who Started Playing Hockey Late,
Articles H